Updates With Equator And Short Sales
We thought we would offer you a small update on Equator. It has been roughly one year since REOTrans, now known as Equator, was implemented into the short sale process by Bank Of America. As our viewers know, we were a part of a discussion with Gary Haygood at Bank of America. He chatted about Equator and how B of a uses Equator.
GMAC uses Equator and processes files very fast. They tend to procedure folders faster than Bank of America. Equator is apparently being tested by Wells Fargo and we would expect it to be implemented by the last part of the year.
With regards to B of a and Equator, a lot of changes have been made. There are also a lot of changes coming in the future. Now that they have seen this software work, they understand that there are many things they can do better.
Some of the changes we have seen include an automatic email when you submit your folder for approval and a tutorial each time you open a folder. Almost every portfolio that Bank of America has is in Equator now. That is a noteworthy change.
Gary Haygood has some thoughts about how Equator should be used. One of the large concerns that we are asked about is the number of counteroffers that happen. We instituted a policy that after the third counteroffer, we are getting on the phone. Gary Haygood mentioned that after the initial counteroffer he would love to see a phone call. Basically, this is an effort to get around the back and forth being done through Equator. Now that they have enlarged their workforce, they can deal with more phone calls. The other part that Gary mentioned is that outbound calls will be made to realtors after your package has been submitted but you are not negotiating yet.
Moreover, making the negotiators tasks visible to the realtors is a change that is being considered. If the negotiator has five days to close a task and just three days have passed, we don't need to disturb the negotiator.
Look for each and every one of these changes and more as Equator helps the short sale specialists of the planet enhance their procedure.
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